The Assessment
23.—(1) ALL dogs must be screened before being admitted to the premises to ensure that they are not afraid, anxious or stressed in the presence of other dogs or people and do not pose a danger to other dogs or staff.
It's the law! All dog daycare or boarding establishments must assess each dog prior to acceptance.
Once you have confirmed that your dog is friendly and neutered (where applicable) we will send you the links to register all of your own and your dogs information on our system. Once completed we book you both in for a behavioural assessment and tour.
Your appointment lasts 20-30 minutes. We meet you in reception to say hello, then once we've met we take your dog on the lead into our spa area and introduce them to another friendly dog. We read your dogs body language and behaviour to ensure they will be suitable for our centre.
If we assess that your dog is suitable to attend our centre we then show you around and explain how our days work and what each area is for.
After that you are free to book our services as and when you please through our app or online portal.
The assessment is £26. But your first daycare is free!
Why do I have to pay ?
We're In Demand.
Our centre opened in March 2019 and since then we have had a waiting list for our assessments and tours. Currently 2-3 weeks.
To Prioritise
We appreciate some people need care sooner rather than later therefore give priority to those who have a specified date that they need to start.
Those Who Need
We've had some people who've had no intention of using our service, or have repeatedly cancelled, and wasted a much needed appointment slot.
The Info Is Here.
You want to take a look? We've spent time making sure all the information you need is on this website, if you want to see our centre in action take a look at our Instagram.
Final things to note...
After reading through our site you need to contact us here to make an appointment
To secure your appointment you must send us proof of vaccinations and transfer your £26
Your first daycare session is free, providing you book a service within 3 weeks
If your dog fails the assessment, the tour is cancelled and we will refund your £6
If you cancel any appointment, no matter how much notice there's an additional £26 for a new one.
If you fail to book a service within 21 days of the assessment you will lose your deposit.