Our Covid-19 Response

We are in uncertain times, but what is certain is that our pets still need to be cared for. 

We are continuing to provide the daycare services below with priority going to those designated as critical workers by the government. 


  • 7 Days per week

  • £26 per session 

  • Collection / Drop Off available 

Usually £36

Non Workers

  • Tuesdays & Thursdays

  • £26 per session 

  • Collection / Drop Off available 

Usually £36

Walks Not Essential Whilst exercising with your dog for 1 hour per day is encouraged for those asked to stay at home. A walk is not essential for your dog at this time, so we cannot offer these as a service.

Drop off 8-10am and Collection 3-5pm

The situation is changing daily, and we hope to be able to offer our full range of services very soon.

To ensure we can do this safely will have made some changes which are detailed below.

Our Center


Fortunately we have always had strict hygiene routines in place meaning we already have the required products and equipment. We have just increased some of their uses:

  • We have moved one of our IQAir Air Purifiers into reception. We have 3 of the same air purifiers being used in designated coronavirus hospitals in Wuhan.

  • We are using our Parvo-Virucide disinfectant on all leads, collars and harnesses (ideally leave harnesses at home) upon drop off, and on our doorbell after every use.

  • We've always had alcohol hand sanitiser dispensers distributed around our centre. These are used after every interaction at reception.

In order to reduce unnecessary contact points:

  • We ask that each dog is only accompanied by only one human whilst inside our centre.

  • We ask that you remove any harnesses. A lead and collar will suffice. 

  • We have removed our dog gate from reception and our front door will remain wide open during our reception opening hours. Extra care will be needed to keep control of your dog until they come through our dog door.

  • NEW customers can use our services without the need for a tour and assessment. We will assess your dog on their first daycare session. In the very unlikely event that they would be deemed unsuitable they will spend the rest of their day away from the other dogs in one of our other areas.


Pet Taxi Services

We have always offered a Pet Taxi service but maybe now more than ever this might be needed. 

For daycare or boarding:

  • We can collect your dog from your home, bring them to our centre and drop them back for you.

    • Non Contact, social distancing options:

      • We can collect from your garden​

      • We can enter with a key and collect your dog​

    • Our PPE

      • Carrying Parvo-Virucide spray
      • Using our own leads, if required
      • Wearing facemarks and other PPE if required.
      • Wearing gloves​ (disinfected after each use)

Vet Taxi

  • We offer a general taxi service, and have great relationships with the main local vets. So if your pet needs an appointment we can plan with you to collect and take your pet to their appointment.  ( following all the precautions above)

  • The standard cost of a pet taxi ride is £1.50 + 80p per mile from your location to the vets. Depending on the amount of time involved we can supply a bespoke quote for this service.

  • Your vet is likely to need to discuss your needs over the phone