Daycare Payment Options
All our dogs receive a lot of 1 on 1 focus during their first few visits, we learn about them and they learn about us, and our daycare rules. We focus on their recall and interrupt any unwanted behaviours, distracting and comforting them if they’re a little anxious meeting their new friends.
We train them to follow basic commands and reward all their hard work. All this helps to create a safe and relaxed but really fun and enriching environment where dogs can play with confidence and without fear, helping them develop into well mannered and well rounded dogs.
We’re happy to take care of non regular dogs, but we offer incentives to come regularly because dog’s who don’t come regularly:
Need 1 on 1 attention like it’s their first day all over again. We need to retrain them in the basic daycare rules because it only takes a couple of weeks for them to forget. This means:
They don’t know or remember the daily routine and therefore:
Won’t sleep at nap time and will disrupt the other dogs
They don’t self regulate their own sleep or rest
They don’t recognise the scent and therefore can constantly mark throughout the centre, on toys, or even other dogs
All our dogs are excited to come to daycare, but non regular dogs usually even more so. That extra excitement can get expressed through:
Overzealous or non consensual play
And being unable to focus and follow basic commands
Importantly recall, and stay
Or, if they’re one of the more shy dogs then they are:
Not as well socialised in a daycare setting
Nervous and need introducing slowly or keeping separate
Stressed at their unknown environment leading to:
Or, an anxious dog that can react negatively to others around them
All of which require a lot more focus to ensure a safe and happy environment. Dogs also like a form of routine and familiarity, and not getting that can upset your dog. That is why…
Commitment is rewarded:
There are two options available for new customers, direct debit or prepay packages, the details of which are explained below.
Direct Debit or Packages
Monthly Direct Debit
7.30-6pm (5pm Fri)
Instead of 5.30pm
On your set days
Free Party Days
If party falls on your day
No Booking Required
No Booking Fee
12 Monthly payments
Book additional days+
* = £31.50 / **= £29.00
No Packages Required
Paid by Direct Debit
Protected by Direct Debit Guarantee
1 Months Notice
+ = Paid at time of booking, 4-5.30pm Checkout
Packages - Self Purchase
80 Days to use the passes
Cancel sessions with more than 7 days notice for zero fee
7.30am - 5.30pm
Option to add 6pm collection (£2.50 per session)
Some Questions You May Have
Why direct debit?
We want to keep our costs down. We provide a daycare service like no other in the area, but want to keep our prices competitive with those even though we have a lot more overheads than field or home based daycare providers. We do this by being productive with our time and automating processes.
I need flexible booking but want to sign up to the direct debit, what do I do?
For 2 or more times per week, we'd recommend signing up to 1 set day per week, then book additional days as and when you need them. By signing up to the direct debit you won't need to purcahse a package to add extra days, you'll have a direct debit daycare rate applied to your account which allows you to book and pay at the time.
Where did the 4 and 5 pass packages go?
Customers have asked to be able to book further ahead, and for a longer time to use the passes. So we have extended the package expiry dates to 80 days after purchase.
I want my dog to come once per week on different days what do I do?
Purchase a 10 package and book in your daycare. 80 days gives you 11.5 weeks to use them.
Why is there now a booking fee?
This is a similar answer to why direct debit. Some customers purchase a large pacakge pass and book 16 sessions in one booking, however some book 16 session over 16 separate bookings which is 16 times the amount of admin time.
There has been a price increase?
We last changed our prices in March 2018. Between that time there has been tax rises, minimum wage rises and other rises in government charges. We didn't want to raise our prices at the start of the pandemic but in 2021 we have reviewed our prices like all companies do each year.
Direct Debit - What happens if my dog cannot come one week?
We operate the same as most childrens nurserys, you pay for your dogs place at our center. If they cannot attend for any reason there are no days in lieu or refunds offered.
Direct Debit - What happens if I go on holiday?
If you board your dog with Oxford Pet Whisperers we will discount the equivalent cost of your daycare sessions from that boarding booking.
Time off for a neutering operation.
If you're dog is visiting the vet for their neutering option:
Direct Debit - Bank Holidays?
If we are closed on a day where you would usually attend, we will move you session that week to another day within the same week.
Why does it cost more for a package where I can collect at 6pm?
6pm collection is a benefit for direct debit customers.
How do I sign up to the Direct Debit?
Complete the online form below. You will then be sent an email with a link to set up your direct debit, a copy of the terms and conditions and your dog will be booked in on a repeat schedule by Jamie from the applicable dates.
I already have a repeat booking on the system, how does this affect me?
The only way to have a repeat booking is now through direct debit.
When is payment taken and how does it work?
When paying by direct debit, you're paying in advance for your fixed-day repeat service such as your daycare session.
What option is best for me?
The best option for the majority of customers will be to choose a fixed day for each week, then add the others as and when you need them without the need for a pacakge. (if you need a little flexibility).
I have future daycare sessions booked but want to sign up to Direct Debit now?
No problem, complete the sign up form below and we will get in touch with you, let us know that you want your future bookings included and we will make the necessary changes for you.
Collection and Drop Off
£1.50 basic fee + 80p per mile (rounded up) from your home to our daycare facility. *
For all services we offer a drop off and collection service in our brand new van.
*e.g 2.4 miles (rounded up) from collection location to our daycare = (3 x 80)+1 .50= £3.90
* Cost Per Trip Per Dog